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Returns
Here at Pistol-Crossbow.com
our number one priority is customer service and customer
satisfaction. We offer a 100% customer satisfaction guarantee.
Return Policy - We offer a 30-day money back guarantee on our
products. If you are not fully satisfied, you may return your order within 30
days at your expense. We do not pay for return shipping.
If you need to return an order, please read the following:
- Please contact us by email
for an RMA (Return Merchandise Authorization) number. This number
must be on your return shipping label. If it is not, your
package may be refused and sent back to you.
- Returns must be postmarked within 30 days of delivery date.
All delivery dates are kept on file here at Pistol-Crossbow.com.
Returns received after 30 days will receive an exchange or in
store credit only.
- The product(s) must be returned in resaleable condition with
all original packaging, accessories and accompanying literature.
- You are responsible for the cost of shipping the item back to
Pistol-Crossbows.com.
- Please send your return via UPS or FED EX since these methods
are easily trackable. If you prefer to use US Mail, please insure
the package and include delivery confirmation. It is the customers
responsibility to make sure the return gets to us.
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| SAFETY NOTE |
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Crossbows are NOT toys! These crossbows shoot real arrows and use by children under the age of 18 should only be permitted with competent adult supervision!
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